Purpose/Activity | Type of data | Lawful basis for processing including basis of legitimate interest |
---|---|---|
To register you as a new customer | (a) Identity | Performance of a contract with you |
(b) Contact | ||
To process and deliver the provision of legal services including: | (a) Identity | (a) Performance of a contract with you |
(b) Contact | (b) Necessary for our legitimate interests | |
(c) Financial | ||
(d) Transaction | ||
(e) Marketing and Communications | ||
To manage our relationship with you which will include: | (a) Identity | (a) Performance of a contract with you |
(a) Notifying you about changes to our terms or privacy policy | (b) Contact | (b) Necessary to comply with a legal obligation |
(b) Asking you to leave a review or take a survey | (c) Profile | (c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services) |
(d) Marketing and Communications | ||
To administer and protect our business and our website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) | (a) Identity | (a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise) |
(b) Contact | (b) Necessary to comply with a legal obligation | |
(c) Technical | ||
To use data analytics to improve our website, products/services, marketing, customer relationships and experiences | (a) Technical | Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy) |
(b) Usage | ||
To make suggestions and recommendations to you about goods or services that may be of interest to you | (a) Identity | Necessary for our legitimate interests (to develop our products/services and grow our business) |
(b) Contact | ||
(c) Technical | ||
(d) Usage | ||
(e) Profile | ||
(f) Marketing and Communications |